Updated On: 10/02/2026

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This document applies to the Docksbay page hosted at www.hollanhallrow.com/docksbay, which forms part of the website operated by Hollan Hallrow Private Limited.

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By accessing or using the Docksbay page, or by engaging with Docksbay in a commercial capacity, you agree to the terms set out below.

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1. Nature of Docksbay

Docksbay operates as a commercial representation and coordination function supporting buyer engagement in Australia and New Zealand in connection with export activities undertaken by Hollan Hallrow Private Limited.

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Docksbay does not operate as:

• an exporter

• a supplier or seller of goods

• a contracting party

• a licensed customs broker or logistics provider

Unless expressly agreed in writing, Docksbay’s role is limited to commercial coordination and communication support.

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2. No Offer, No Binding Representation

Information made available on the Docksbay page is provided for general commercial information purposes only.

Nothing on this page constitutes:

• an offer capable of acceptance

• a representation as to pricing, availability, or delivery

• a binding quotation or commitment

Any legally binding supply arrangement must be entered into directly with Hollan Hallrow Private Limited through a separate written agreement.

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3. Scope of Services

Docksbay may assist with:

• preliminary commercial discussions

• coordination of communication between buyers and exporters

• non-binding information exchange

• ongoing relationship management

Docksbay does not provide advice of a legal, regulatory, customs, biosecurity, or compliance nature.

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4. Limitation of Liability

To the maximum extent permitted by law, Docksbay disclaims all liability for any loss, damage, cost, or expense (whether direct, indirect, consequential, or otherwise) arising out of or in connection with:

• reliance on information provided on the Docksbay page

• any act or omission of Hollan Hallrow Private Limited or third parties

• delays, non-performance, or quality issues relating to goods

• actions taken by customs, biosecurity, inspection, or regulatory authorities

Where liability cannot be excluded under applicable law, liability is limited to the extent permitted by law.

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5. Australian Consumer Law

Nothing in this document is intended to exclude, restrict, or modify any consumer guarantee, right, or remedy that cannot be excluded under the Australian Consumer Law (ACL) or equivalent New Zealand legislation, to the extent applicable.

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6. Governing Law

This document is governed by the laws of India.

However, mandatory laws applicable in Australia or New Zealand, including consumer protection and trade practices legislation, may apply to specific dealings where required by law.

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PRIVACY STATEMENT

7. Collection of Information

Docksbay may collect limited business contact information, including names, job titles, company details, and contact details, for legitimate business purposes.

No sensitive personal information is intentionally collected.

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8. Use and Disclosure

Information is used solely for:

• responding to inquiries

• facilitating commercial communication

• coordinating engagement with Hollan Hallrow Private Limited

Information may be disclosed where required by law or where reasonably necessary for legitimate business operations.

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9. Data Security

Reasonable steps are taken to protect information from misuse, interference, and unauthorised access. However, transmission of information over the internet is at the user’s own risk.

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ACCESSIBILITY STATEMENT

10. Accessibility Commitment

Docksbay is committed to making digital content accessible in accordance with recognised accessibility principles, including WCAG 2.1 Level AA, where reasonably practicable.

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11. Limitations

Some content or third-party services linked through the Docksbay page may not be fully accessible. Docksbay does not control external platforms.

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12. Accessibility Support

If you experience difficulty accessing content, please contact us and reasonable efforts will be made to assist.

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LEGAL DISCLAIMER

13. No Agency or Partnership

Nothing on the Docksbay page creates, or is intended to create, any partnership, joint venture, agency, fiduciary, or employment relationship between Docksbay and any other party.

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14. External Links

References to third-party websites are provided for convenience only. Docksbay makes no representations about, and accepts no responsibility for, the content or availability of those websites.

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15. Amendments

These terms may be updated from time to time. Continued use of the Docksbay page constitutes acceptance of any revised terms.

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Contact

For legal, privacy, or accessibility enquiries relating to Docksbay: privacy@hollanhallrow.com